Dear Carleen Bridge,
I would like to take this opportunity on behalf of WD Santa Clara Media Division, to say thank you very much. On two separate occasions you have recovered the data on our hard drives completely at a time when it seemed hopeless to recover. You went the extra mile for us as we sent them overnight on Friday and you had your team come in on a Saturday as this was crucial to the expansion of our plant. To say you did me a service is an understatement. I can not thank you enough for enormous effort you provided.
Sincerely,
D. A.
System Administrator
Information Services
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